Casino Grand Bay Review

3.3
Average (1,170)
United States United States accepted
exclusive image 50 Free Spins exclusive image 250% First Deposit Bonus
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Player Reviews

3.3 Average
1,170 Votes
  • Casino Fairness
    Average 3.3
  • Withdrawal Credibility
    Average 3
  • Promotions and Bonuses
    Average 3.4
  • Games Variety and Graphics
    Very Good 3.5
  • Support Professionality
    Average 3.4

Rating

Country

75 Reviews
Relevant
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rodnun Level 28 Portugal
3.0 Average Copied thread icon-check-white

This is unusual! Register form, sim...

This is unusual! Register form, simple and easy (1 page only). After registration, when want 2 login in the casino, got a message: "Your user account has been created but it is under review". Going 2 wait 2 c what happens!
Reply icon-thumb-up Helpful (7)
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aca293 Copied thread icon-check-white Level 35 Portugal
Already checked what happened with your registration here, rodnun? i am curious about that once, i did not registered here yet.
Reply icon-thumb-up Helpful (6)
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rodnun Copied thread icon-check-white Level 28 Portugal
More than a year passed and i dont have news from the casino about this situation. More stange is, i keep receiving emails with promotions and news.
Reply icon-thumb-up Helpful (6)
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jogatanas Copied thread icon-check-white Level 18
What a strange situation indeed!! Would be because of the country?
Reply icon-thumb-up Helpful (3)
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rodnun Copied thread icon-check-white Level 28 Portugal

@jogatanas  this is another situation where, at this time, dont care, bcause, now casino Grand Bay is off in Portugal!!

Reply icon-thumb-up Helpful (2)
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aca293 Copied thread icon-check-white Level 35 Portugal

@rodnun  right! Now, in Portugal, not even 1 of the 14 casinos from this group are accepted!

Reply icon-thumb-up Helpful (2)
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kevinray021 Level 30 South Africa
1.8 Terrible Copied thread icon-check-white

Signed up and told my account is un...

Signed up and told my account is under review on one of my email addresses. I went back ages later and it's still under review. I tried using another email address and that one is also under review. Customer chat support don't come online. They have all my info and what do I have? F-ALL.
Reply icon-thumb-up Helpful (2)
body
Admin
Hello kevinray021,The reason for this issue is that South African players are not allowed to register an account at this casino.We kindly recommend checking our Casino Reviews section and using the flag filter in order to find a casino suited for your jurisdiction.Cheers!
Reply icon-thumb-up Helpful (1)
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Bama242522 Level 15
3.2 Average Copied thread icon-check-white

Not bad.

I've had some fun playing at this site and racked up tons of comp points. But I've never gotten to a withdrawal unfortunately. But the games are fun and the site is smooth. Good luck
Reply icon-thumb-up Helpful (1)
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Supaloop1 Level 15 United States
3.6 Average Copied thread icon-check-white

No problem's here, everything went ...

No problem's here, everything went good when I played here, bonuses were accepted and had a chance to get a good glimpse of this online casino because the bonus was good enough to give me reason to explore them further than usual.
Reply icon-thumb-up Helpful (1)
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Cbreezy6276 Level 9 United States
3.6 Average Copied thread icon-check-white

gamesv are awesom and withdraw isnt...

gamesv are awesom and withdraw isnt that bad either. but support on the other hand. isnt at all that great
Reply icon-thumb-up Helpful (1)
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jamessims171 Level 7 United States
2.0 Poor Copied thread icon-check-white

my experience goes for 3 years and ...

my experience goes for 3 years and i cashed out on them for over 1000 dollars and as soon as i did i never could win again it was like all the games that i loved wouldnt win anymore and at first i thought iwas just having bad luck but that was not the case as i have shown you with jupiter club and lotus asia the only way i could even get a bonus was to play in the tournaments so i did and i won about 70 % of the time that is in the top 5 bc thats the ones who get the money but all of sudden my spins would not win at all and that is pretty drastic to go frpm first to worst.it wasnt me at all as iu showed in the attachments on the other 2 here is another just liuke them and this is what was on my computer as a cookie to control the outcome of my spins see for yorself i dont do googlr at all i work with apple and yahoo so what is this on my website dats after i just cleared my caches and came to chipy .com and kept you there with me while iu played the tournmament. and it started to work when i signed in to their site through yours but anyway long story short cheaters all of them.i can tell the difference when i have been playing thesesaucify games for a good 4 years they are my favorite to play but not at these sites.i have not found one tbat is honest and does good business except for bit starz and they paid me within a hour i had my money in my hand. dont get me wrong i got paid by grandbay they just make sure i dont win at all so that way iu cant withdraw anymore. just stay away or find out the hard way i am justv trying to tell somebody like i wish someone would have told me
Reply icon-thumb-up Helpful (1)
body
Admin
Hi @jamessims171, Sorry to hear about that. Please note that we kindly advise getting in touch with the casino's support team as they can provide further clarifications on the issues you have mentioned.Let us know if you have any other concerns. Kind regards!
Reply icon-thumb-up Helpful
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aworm Level 35
2.8 Poor Copied thread icon-check-white

the casino website announces that.....

the casino website announces that..... Access deniedYou do not have access to welcome.casinograndbay.com.The site owner may have set restrictions that prevent you from accessing the site. Contact the site owner for access or try loading the page again.Please try again later
Reply icon-thumb-up Helpful (1)
body
Admin
Hi aworm, by checking with the casino's management we have been informed that Poland is on the list of restricted countries, so we have updated our review page accordingly. We're sorry for the confusion.
Reply icon-thumb-up Helpful (1)
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maiwen Level 40
2.4 Poor Copied thread icon-check-white

Casino Grand Bay is restricted ...

Casino Grand Bay is restricted for Morocco.Can't register.
Reply icon-thumb-up Helpful (1)
body
Admin
Hello maiwen,Thank you for bringing this to our attention.We have checked with the casino and the players from Morocco are unfortunately not allowed to open an account.We have updated the information on our site.We kindly suggest to use the flag filter on our Casino Reviews page in order to find the best casino for your country of residence.Cheers!
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Dapahe25 Level 6 United States
1.4 Terrible Copied thread icon-check-white

I have never been able to withdraw ...

I have never been able to withdraw from this casino group. Can never get verified because they play stupid games or ignore your emails.
Reply icon-thumb-up Helpful (1)
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sgamer Level 15
2.0 Poor Copied thread icon-check-white

Won't let you create accou...

Won't let you create account if you've used one of their partner casinos.
Reply icon-thumb-up Helpful (1)
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Bonus Offers

Welcome Package

Bonus Min. deposit Wagering Games Availability Code
50 FS
Free
60xB
Games: Big Game
exclusive image Exclusive Upon sign up icon-chevron-up-dark
CHIPY50
250%
$20
60xB
Games: All except selected games
exclusive image Exclusive 1st Deposit icon-chevron-up-dark
CHIPY250

Match Bonus

Bonus Min. deposit Wagering Games Availability Code
18 FS
$20
60xB
Games: 7 Chakras
Unlimited icon-chevron-up-dark
FABWIN18
42 FS
$30
60xB
Games: Midnight Racer
Unlimited icon-chevron-up-dark
BRONCO42

Casino Grand Bay VIP (Loyalty) Program

VIP Program: Undisclosed

Unfortunately, we couldn't find any information about the VIP program of Casino Grand Bay yet.

Casino Details

General Info

Established
Apr 01, 2001
License (jurisdiction)
Curacao icon-info-outline
Certified by
iTech Labs logo icon-info-outline
Casino features
Instant Play, Live Dealer, Mobile, Mobile Web
Available languages
English English French French

Casino Grand Bay Mobile App

icon-android Android not available icon-ios iOS not available

Available Game Types (8)

icon-baccarat
Baccarat
Live
icon-blackjack
Blackjack
Live
icon-keno
Keno
icon-roulette
Roulette
Live
icon-scratch-cards
Scratch Cards
icon-slots
Slots
icon-table-games
Table Games
Live
icon-video-poker
Video Poker

Software Providers (3)

Banking
Method Deposit Withdrawal

American Express Logo American Express

icon-check icon-close

Bitcoin Logo Bitcoin

icon-check icon-check

MasterCard Logo MasterCard

icon-check icon-close

Visa Logo Visa

icon-check icon-check

Visa Electron Logo Visa Electron

icon-check icon-close

Wire Transfer Logo Wire Transfer

icon-close icon-check
Currencies
USD, EUR, GBP, AUD, CAD, DKK, NOK, NZD, SEK, BTC
Minimum deposit
$20
Minimum withdrawal
$150
Withdrawal limits
$2000 per week (Jack Tier Players)
$5000 per week (Queen Tier & King Tier Players)
$10000 per week (Ace Tier & Black Diamond Tier Players)
Withdrawal pending time icon-info-outline
Bitcoin Wallet - 4 - 5 business days
Cheques - 15 - 17 business days
Credit cards - 5 - 7 business days
Ewallets - 2 - 3 business days
Wire Transfer - 7 - 10 business days

Support

Live Chat
available Yes
Email
support@casinograndbay.com
Phone number
General: +180 0253-5048
Fax number
United States: +1 800-706-0478

Additional Info

Affiliate Program
Genesys Affiliates
Allowed countries
  • Canada
  • United States

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Rating Country Currency Language Established Free Bonus First Deposit Games Min deposit Min withdrawal Mobile app
Casino Grand Bay logo
Casino Grand Bay
icon-star 3.3
available United States
available USD
available English
2001
50 FS
250%
Baccarat, Blackjack, Keno, Roulette +4
$20
$150
not available
icon-star 5
available United States
available USD
available English
2024
-
250%
Baccarat, Bingo, Blackjack, Craps +6
$10
$100
icon-android icon-ios
icon-star 4.6
available United States
available USD
available English
2024
-
250%
Baccarat, Bingo, Blackjack, Craps +6
$0
$100
icon-android icon-ios
icon-star 4.1
available United States
available USD
available English
2024
-
400%
Baccarat, Blackjack, Craps, Keno +3
$10
$1
icon-android icon-ios

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  • icon-info-outline Withdrawal Credibility
  • icon-info-outline Promotions and Bonuses
  • icon-info-outline Games Variety and Graphics
  • icon-info-outline Support Professionality

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