Briana Gogoi

Community Specialist

Highlights

Great at communicating effectively in difficult situations, making sure information is clear and easy to understand;
Managing user-generated content, handling and responding to over 6,000 comments and reviews;
Bachelor's Degree in Political Science from the University of Bucharest;
3 years of volunteering in student associations: ASSP, USR and ASUB working on different things like managing projects, raising funds, and external relations.

Experience

Briana is a Junior Community Manager with 5 months of experience in customer support. She has developed important skills like solving problems, communicating well, and resolving conflicts, which all help her provide excellent assistance to clients.

In her role in Customer Support, Briana has successfully dealt with and solved over 800 email inquiries, making sure our users get quick and satisfying answers to their concerns.

She is also great at managing user-generated content, handling and responding to over 6,000 comments and reviews.

Briana focuses on creating a positive and respectful environment where community members feel heard, appreciated, and respected.

Education

Briana's education in Political Science from the University of Bucharest strengthens her role as a Junior Community Manager. Her studies have given her a deep understanding of social dynamics, effective communication strategies, and ways to engage with communities.

Briana is skilled at building positive relationships and creating an inclusive environment in our community.

Her ability to connect with people from different backgrounds, both personally and professionally, helps her engage effectively with our community members.

Additional Information

Over the past three years, Briana has dedicated her time and effort to various student associations. She has demonstrated exceptional skills and commitment in areas like project management, fundraising, and building relationships with external partners.