Adelina Radu

Experience

Adelina Radu is an accomplished Community Expert with a passion for going above and beyond to solve issues. 

With over 3 years of experience as a community supervisor, she possesses a keen understanding of customer thinking and behavioral patterns.

At Chipy, an interactive virtual space dedicated to online gambling, Adelina has showcased her dedication and expertise by promptly responding to over 1,500 customer inquiries with a strong focus on resolving issues efficiently.

Her problem-solving skills and quick thinking in time-sensitive situations have earned her a reputation as a critical thinker and a reliable problem solver within the community.

Adelina's creative flair shines in her role as a sweepstakes mastermind. She has successfully designed and executed 700+ captivating sweepstakes, enhancing user engagement and fostering a safe and welcoming community environment.

It is worth mentioning that Chipy vs Coinzilla, Age of Decepti-wins and Money Potter and the Deadly Coins were some of those concepts, and one could easily say that these were huge hits among our users.

Education

Adelina holds a Bachelor’s Degree in Business Management, equipping her with valuable critical thinking abilities and a strong focus on customer loyalty and retention. 

Her studies have provided her with deep insights into customer wants, needs, and thought processes.

As a Community Expert, Adelina's empathetic approach helps build long-term relationships with users, ensuring that each interaction is tailored to their preferences and concerns. 

Every decision she makes revolves around putting the community members at the heart of the process.

Additional Information

Beyond her Bachelor’s Degree in Business Management, Adelina has a genuine passion for the entertainment industry. She enjoys staying up-to-date with news and rumors about the production of movies and TV series.

Using her deep understanding of customer behavior, Adelina creatively draws inspiration from the entertainment world to craft unique and exciting sweepstakes concepts.

With almost two years of experience handling diverse customer inquiries from Chipy users, she is well-equipped to provide exceptional assistance and support, no matter the complexity of the issues faced.

Adelina's professionalism and understanding make her a reliable point of contact, ensuring that every user returns to the platform with satisfaction and confidence in finding answers to their inquiries.